Privacy Policy

FunXional Physical Therapy, LLC

Privacy Policy & Terms and Conditions

Effective Date: June 11, 2026

FunXional Physical Therapy, LLC ("we," "us," or "our") is committed to protecting the privacy of our patients and website visitors. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website at https://funxionalpt.com or interact with our practice.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

Information You Provide Directly:

Full name
Mailing and billing address
Phone number and email address
Date of birth
Insurance information
Health and medical information relevant to your care
Payment information

Information Collected Automatically:

IP address
Browser type and version
Pages visited and time spent on our website
Referring URLs
Device and operating system information

We collect this information when you complete a contact or intake form, schedule an appointment, communicate with our office, or browse our website.

How Information Is Used

We use the information we collect to:

Schedule and manage appointments
Provide and coordinate physical therapy care and services
Process billing and insurance claims
Communicate with you regarding your care, account, or services
Send appointment reminders and administrative notifications via text message, phone, or email
Improve our website and service delivery
Comply with applicable legal and regulatory obligations

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors interact with our site.

What Are Cookies: Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand site usage patterns.

Types of Cookies We Use:

Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
Analytics Cookies: Help us understand how visitors navigate our site so we can improve performance and content. We may use tools such as Google Analytics for this purpose.
Functional Cookies: Allow the website to remember choices you make to provide a more personalized experience.

Your Cookie Choices: Most web browsers allow you to control cookies through their settings. You may choose to disable cookies; however, doing so may affect the functionality of certain parts of our website.

We do not use cookies to track your activity across third-party websites or serve targeted advertising.

Text Messaging & Mobile Data Compliance

SMS Program Description

FunXional Physical Therapy, LLC operates an SMS program for care coordination purposes only. Text messages sent through this program include appointment reminders, scheduling confirmations, and administrative and billing notifications. We do not send marketing or promotional text messages.

Opt-In

Patients and website visitors may opt in to receive text messages by completing and submitting a form on our website that includes a clearly labeled SMS consent checkbox. Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. Reply HELP for help. After opting out, you will no longer receive text messages from our program unless you re-enroll.

Message Frequency

Message frequency may vary.

Message and Data Rates

Message and data rates may apply. Please consult your mobile carrier for details regarding your individual plan.

Carrier Disclaimer

FunXional Physical Therapy, LLC is not responsible for any delays or failures in the delivery of text messages. Delivery is subject to effective transmission from your network operator. Mobile network operators are not liable for delayed or undelivered messages.

Age Restriction

Our SMS program is intended for individuals 18 years of age or older. By opting in to receive text messages, you confirm that you are at least 18 years old.

Links to Privacy Policy

For more information about how we collect, use, and protect your information, please review our full Privacy Policy at https://funxionalpt.com.

Required Compliance Statement

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We do not share mobile information, including SMS opt-in data or consent, with third parties for marketing purposes.

We may share your information only in the following circumstances:

Service Providers: We may share information with vendors and service providers who assist with practice operations, scheduling, billing, and technology services. These parties are required to maintain the confidentiality of your information and may only use it to perform services on our behalf.
Legal Compliance: We may disclose information when required to do so by law, court order, or governmental authority.
Healthcare Operations: We handle protected health information in accordance with applicable federal and state healthcare privacy laws.

Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to applicable legal and regulatory requirements
Opt out of SMS communications at any time by replying STOP
Contact us with questions or concerns about how your information is handled

To exercise any of these rights, please contact us using the information provided in the Contact Information section below.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we take data security seriously, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your information.

Terms and Conditions of Use

These Terms and Conditions ("Terms") govern your use of the website located at https://funxionalpt.com, operated by FunXional Physical Therapy, LLC. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

Use Restrictions

You agree to use this website only for lawful purposes and in a manner consistent with all applicable laws and regulations. You agree not to:

Use the website in any way that violates applicable local, state, or federal law
Transmit any material that is defamatory, offensive, or otherwise objectionable
Attempt to gain unauthorized access to any portion of the website or its related systems
Interfere with or disrupt the operation of the website
Use automated tools to scrape, crawl, or extract content from the website without our express written permission

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of FunXional Physical Therapy, LLC or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without prior written permission.

Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We do not control the content or privacy practices of third-party websites and are not responsible for their terms, privacy policies, or accuracy. Accessing third-party websites is done at your own risk.

Termination

We reserve the right to restrict or terminate your access to this website at any time, without notice, for conduct that we determine, in our sole discretion, violates these Terms or is otherwise harmful to other users, our practice, or third parties.

Governing Law

These Terms and our Privacy Policy are governed by and construed in accordance with the laws of the State of Louisiana, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in the State of Louisiana.

Changes to Terms

We reserve the right to update or modify this Privacy Policy and these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website following any changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

Contact Information

FunXional Physical Therapy, LLC3000 Kingman St., Suite 210Metairie, LA 70001

Phone: (504) 517-4594

Email: michelle@funxionalpt.com

‍Website: https://funxionalpt.com

Business Hours:Monday–Thursday: 8:00 AM – 5:00 PMFriday: 8:00 AM – 2:00 PM

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